Website Terms and Conditions

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Family Connection Counselling Website Terms of Use V2.1, 23 February 2024

Website Terms of Use

Welcome to Family Connection Counselling’s website at We have created this website for your use and information. By accessing or using this website, you agree to the terms of use of our website set out below (Website Terms of Use), our privacy policy, Better Clinics Terms of Use, and other terms or conditions on this website.
We may change the Website Terms of Use at our discretion and without notice. A version of the current Website Terms of Use will be available on this website as they are changed. By continuing to use our website, you accept the Website Terms of Use as they apply from time to time. A copy of our current Website Terms of Use is always displayed on our website. Suppose there is an inconsistency between these Website Terms of Use, our privacy policy or any other terms and conditions on this website. In that case, the documents shall be read in the following order of precedence;

  1. Our privacy policy;
  2. The Website Terms of Use;
  3. Power Diary Pty Ltd’s Power Diary: Terms of Use, when making bookings online on our website; and
  4. Other terms or conditions on this website.

In these Website Terms of Use:

  • “we” and “us” refer to Family Connection Counselling ABN 86129733834, and “our” has a corresponding meaning;
  • “Personnel” means officers, directors, employees, partners, agents, contractors and representatives; and
  • “You” refers to you or the person on behalf of which you are seeking to access the website, and “your” has a corresponding meaning.

1. Intellectual Property

Unless otherwise indicated, Family Connection Counselling owns the copyright in the content on this website. Our content includes, but is not limited to, images, text, logos, documents, downloadable files and anything that contributes to the website’s composition. Some of the copyright in the content may be owned by someone else and is included on our website under a licence or agreement.
Unless you have our prior written approval, you may only access and use the website’s content for non-commercial or personal use. You may print out any content on this website for your personal use. All other use, copying or reproduction of this website or any part of it is prohibited (except to the extent permitted by law). None of the content or any part may be reproduced on any other Internet website.

If you seek to reproduce or otherwise use the content in any way, you must obtain approval for such use where necessary.

2. Third-Party Goods and Services

Our website may offer goods and services from third parties. We cannot guarantee the quality or accuracy of goods and services made available by third-parties on our website.

3. Links to Other Websites

Our website contains links to third-party websites or services that we do not own or control. We make no representations about the accuracy of information contained on those websites. We are not responsible for the content, policies, or practices of any third-party website or service linked to our website. You are responsible for reading these third-party websites’ terms and conditions and privacy policies before using them.

4. Website cookies

Cookies are text files containing small amounts of information downloaded to your computer or mobile device when you visit a site, allowing a site to recognise your device. These cookies are essential to enable you to move around our website and use its features, such as accessing secure website areas. The website cannot be provided without these cookies.

  • Why do we use cookies and similar technologies?

Cookies do a lot of different jobs, such as letting you navigate between pages efficiently, remembering your preferences and generally improving the user experience.

  • Do we use any cookies from third-party companies?

Yes, we use third-party cookies, web beacons, and other tracking and storage technologies from third-party companies to help us improve our website with web analytics collected from each visit to the website. Such third-party cookies use a programming code to collect information on a non-name/ de-identified basis about the site visitor’s interaction with our website, such as the pages visited, the links clicked on, and the duration of the website visit.
For further details on how we protect your confidentiality, please see our Privacy Policy on this website.

5. Limitation of Liability

Family Connection Counselling and our Personnel are not responsible to you or anyone else for any loss suffered in connection with this website or any of the content. This includes, but is not limited to, the transmission of any computer virus.
Family Connection Counselling makes no warranties or representations about this website or any content. We exclude, to the maximum extent permitted by law, any liability arising from the use of this website, its content or the information on it.
Where liability cannot be excluded, any liability incurred by us in relation to the use of this website or the content is limited to the extent provided for by the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)). To the extent permitted by law, we will not be liable for any indirect, incidental, special or consequential loss.


Family Connection Counselling publishes electronic addresses on this website to facilitate communication relating to our business functions. This is not to be inferred as consent by Family Connection Counselling, our Personnel, or the relevant addressees to receiving unsolicited commercial electronic messages or SPAM.

7. Fraudulent emails

Scam emails use domain names similar to the genuine domain name of Family Connection Counselling. Genuine emails from Family Connection Counselling only use the email address “” and are sent from authorised servers.
Family Connection Counselling has not changed its bank account details.
If you receive a communication with a notification of a change to Family Connection Counselling’s bank account details or if you are in any doubt about a request for payment of an invoice, please telephone your usual Family Connection Counselling contact to confirm whether the communication is genuine.

8. Applicable Law

The laws of the State of Western Australia govern these Terms of Use.

9. Severability

Suppose any provision stated in these Website Terms of Use is found to be inconsistent or invalid at any time under applicable laws in the relevant jurisdiction. In that case, that provision will be deemed void and removed from these Website Terms of Use in that jurisdiction. The removal will not affect all other provisions in the relevant jurisdiction, and the rest of these Website Terms of Use will still be considered valid there.

10. Contact Details

Please get in touch with us if you have any questions or concerns. Our contact details are on the contact page of this website.

Family Connection Counselling Website Terms of Use V2.0 19 February 2024